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How redesigning Pitchkit's creation page cut time to first pitch by 59%

Pitchkit's fastest creation method (URL generation) was buried as one of four equal links. Only 12% of users tried it. I promoted it to hero, added progress animations, and switched to a card layout. Completion went from 38% to 58%.

·byMari Luukkainen·LinkedIn
Summarize this article with LLMs

Key takeaways

  • Pitchkit's fastest creation path (URL generation) was buried as one of four equal text links and only 12% of users tried it; promoting it to a hero card lifted adoption to 47%
  • Four changes compounded the win: hero URL card, animated progress messages replacing the spinner, color-coded method cards, and "Recommended for you" badges driven by the onboarding survey
  • Results over six weeks: first-pitch completion climbed from 38% to 58%, median time to first completed pitch dropped 59% (11 minutes to 4.5), and mid-creation abandonment fell from 34% to 19%
  • The lesson: the fastest path to time-to-value was already in the product; the design job was removing the gap between "I want to create a pitch" and "I'm creating a pitch"

The problem

Pitchkit had four ways to create a pitch, but the creation page didn't make any of them feel easy. Methods were listed as flat text links with brief descriptions. Users had to read, compare, and decide, all while staring at a page that offered no sense of momentum.

72% of users who reached the creation page started a pitch, but only 38% finished one. The mid-process abandonment was brutal, especially for URL generation (Pitchkit's fastest path), which only 12% of users even tried. Most defaulted to the blank editor, got stuck writing from scratch, and quit.


What I changed

1. URL generation became the hero

The page now opens with a single dominant card: paste your website URL, pick your funding stage, hit Generate. A lightning bolt icon, a clear input field, and a "Takes about 30 seconds / Creates all sections" footer. No ambiguity about what happens next.

The three alternative methods (story, guided, simple) sit below a "or choose another method" divider in a three-column grid. Visible but clearly secondary.

2. Animated progress messages replaced the loading spinner

The old experience: click Generate, stare at a spinner for 30 seconds, wonder if anything is happening.

The new experience: a sequence of status messages that rotate every 3 seconds:

  • Analyzing your website...
  • Extracting key information...
  • Crafting your pitch narrative...
  • Finalizing your sections...

Each message pairs with a spinning icon. Users see the system working through a visible pipeline instead of an opaque wait.

3. Card-based layout with color-coded methods

Each creation method became a distinct card with its own accent color, icon, and hover state:

  • URL generation: primary blue, Zap icon
  • Tell your story: orange, MessageSquare icon
  • Guided builder: indigo, BookOpen icon
  • Simple editor: slate, FileText icon

Cards respond to hover with border color shifts and shadows, and each has a "Get started" link with an animated arrow. The visual hierarchy is immediate. You know what each method is before reading a word.

After completing the onboarding survey, the recommended method displays a sparkle badge: "Recommended for you." This carried over from the survey work but became far more effective with the new visual layout. The badge now sits on a card users can actually scan and compare, not a text link they might scroll past.


The results (first 6 weeks)

MetricBeforeAfterChange
URL generation adoption12%47%+292%
First pitch completion rate38%58%+53%
Median time to first completed pitch11 min4.5 min-59%
Mid-creation abandonment34%19%-44%
Users completing pitch in first session31%54%+74%

Completion rates by method:

MethodBeforeAfter
URL generation71%82%
Story mode34%41%
Guided builder29%44%
Simple editor42%46%

URL generation had always been the highest-completing method. Most users just never found it.


Why it worked

1. Made the fastest path the most visible. URL generation produces a full pitch draft in under a minute, yet burying it as one of four equal links was an expensive design mistake. Promoting it to hero status aligned the page hierarchy with actual user outcomes.

2. Progress messages turned waiting into engagement. 30 seconds of a loading spinner feels like a minute. 30 seconds of "Analyzing your website... Extracting key information... Crafting your pitch..." feels like 15 seconds. Users who saw the animated messages were 3.2x less likely to navigate away during generation compared to the old spinner.

3. Cards reduced comparison effort. The color-coded, icon-driven card layout let users pattern-match visually instead of reading descriptions. Eye-tracking sessions showed users scanning all four methods in under 2 seconds with the card layout vs. 6-8 seconds with the old text list.

4. Reduced paradox of choice. Four options still exist, but the visual hierarchy says: "This one is probably what you want. Here are alternatives if not." Combined with the survey recommendation badge, 64% of users went with their first click, up from 41% when all methods competed equally for attention.


The compounding effect

The author reports a 67% first-pitch completion rate among users who completed the survey and saw the redesigned page during the same month. The article does not provide sample counts or independent cohorts, so it cannot separate the survey effect from the redesign or establish that neither change alone could produce the result.

Both changes came out of running Skene's PLG skills on the Pitchkit codebase.


Lesson

The pitch creation methods didn't change, and neither did the AI behind them. What changed was removing the gap between "I want to create a pitch" and "I'm creating a pitch." Users used to have to become experts in Pitchkit's feature set before they could start. Now the page says: paste a URL, we'll handle the rest.

The fastest path to time to value was already in the product. It just wasn't the default.

Written by

Mari LuukkainenMarketing, Skene

Founder of Pitchkit and marketing lead at Skene. Mari writes about product-led growth, activation, retention, and SaaS onboarding. These are the patterns that determine whether early-stage products reach their first value moment quickly enough to survive.

  • Product-led growth
  • Activation
  • Retention
  • SaaS onboarding
  • Growth loops
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