Onboarding that keeps up with your product
Build activation journeys on data that does not silently break when you ship, so new users reach value and you can prove it.
Skene keeps the activation events behind your onboarding complete and unbroken on every PR, then exposes them over MCP. You and your coding agent build the journeys on data you can trust.
The real onboarding problem is getting users to activation, not showing them features
Most onboarding work optimizes for exposure, not outcomes. You do not need more steps; you need a system that gets the right users to the first meaningful behavior as quickly as possible.
New users sign up but never reach a clear activation moment.
Onboarding flows are a patchwork of tours, docs, and emails with no shared owner.
Every product change risks breaking a fragile set of walkthroughs or checklists.
Slow, brittle onboarding quietly poisons the rest of your funnel
When users never reach activation, every downstream motion such as retention, expansion, and referrals starts from a weak base. The cost hides in churn curves, sales cycles, and support queues.
- •Acquisition spend turns into half-onboarded accounts that never convert or expand.
- •Sales and CS teams waste time hand-holding basic setup instead of strategic accounts.
- •Internal teams cannot agree on what "good onboarding" means or how to measure it.
Overlay tours and static checklists cannot keep up with a real codebase
UI-overlay tours sit on top of the interface instead of understanding the product beneath them.
Static checklists and help centers go stale the moment the product changes.
Analytics dashboards show drop-off, but the events behind them quietly break the moment an agent refactors a feature.
Custom-built flows consume engineering time and quietly rot as the codebase evolves.
Code-aware onboarding that stays in sync as you ship
Anchor onboarding in a crisp activation definition, not a collection of UX widgets.
Skene adds the activation events you're missing and indexes them against your Supabase schema.
On every PR, Skene catches a write that breaks before the data is gone, so your journeys run on real signals.
Your coding agent queries that trustworthy data over MCP to keep journeys in sync as you ship.
Trustworthy data from Skene, journeys from you
Skene owns the data layer: complete, schema-validated activation events. You and your agent own the journeys, messaging, and the calls only humans should make.
Skene keeps it trustworthy
- •The activation and time-to-value events you're missing, indexed against your Supabase schema.
- •A PR check that catches a broken or renamed activation event before the data is gone.
- •A complete, trustworthy record of who activates, queryable over MCP from your coding agent.
- •Drop-off and activation-rate data you can trust, without a bespoke analytics project.
You and your agent own
- •Designing and shipping the onboarding journeys themselves (your agent builds them on Skene's data).
- •Product education strategy, in-product messaging, and community content.
- •The high-touch calls and enterprise implementations only humans should run.
Signals in
- →Repository structure: feature modules, APIs, and data models that define what "using the product" means.
- →Product usage events tied to core workflows, not every click.
- →Account metadata such as plan, segment, and acquisition channel.
- →Lifecycle state for each account and user (new signup, evaluating, activated).
Outputs
- ←Activation milestones per persona, mapped to specific in-product behaviors.
- ←A schema-validated event stream your agent turns into journeys and checklists.
- ←Activation and time-to-value metrics with per-step drop-off, queryable over MCP.
- ←A PR comment the moment a write that feeds those metrics breaks.
A good fit for
- ✓PLG SaaS teams with self-serve signups or trials.
- ✓Founders and small teams who ship fast and cannot maintain bespoke tours.
- ✓Customer success leaders who want activation to be product-led, not manual.
Not a good fit for
- ×Products that require months-long, bespoke implementation projects for every new customer.
- ×On-prem or highly locked-down environments where Skene cannot access a representative codebase.
- ×Teams looking for a generic training LMS rather than product-embedded onboarding.
