Skene
PLG term

Onboarding checklist

A visible list of key steps new users should complete to reach activation in your product.

Onboarding
About this term

This page is part of the Skene PLG glossary. Use it as a reference when writing specs, dashboards, or playbooks that rely on this concept.

Canonical glossary index: /resources/glossary

Definition

An onboarding checklist is a set of clearly listed steps that helps new users understand what they need to do to get value from your product.

It usually appears in-product and tracks progress toward an activation milestone.

Best practices for onboarding checklists

Good onboarding checklists are short, outcome-focused, and tailored to specific roles or use cases.

They avoid vanity steps and focus on actions that strongly correlate with activation and retention.

Onboarding checklists and Skene

Skene generates onboarding journeys and can expose them as checklists that stay in sync with your underlying product flows.

Because checklists are tied to milestones and analytics, you can see how completing each step affects activation and time-to-value.