Skene
PLG term

Self-serve signup

A signup flow where users can start using the product without needing to talk to sales first.

Acquisition
About this term

This page is part of the Skene PLG glossary. Use it as a reference when writing specs, dashboards, or playbooks that rely on this concept.

Canonical glossary index: /resources/glossary

Definition

Self-serve signup is a flow where users can create an account and start using the product without human intervention from sales or support.

Role in product-led growth

Self-serve signup is foundational for many PLG motions because it reduces friction at the top of the funnel and feeds a steady stream of potential product-qualified leads.

Best practices for self-serve signup

Reduce the number of required fields to the minimum needed to get users into the product, and collect additional context later through progressive profiling.

Offer modern authentication options such as SSO or OAuth where appropriate, and make sure the first screen after signup leads directly into a meaningful onboarding journey.