Skene
PLG term

Product usage signal

A behavioral pattern in your product data that indicates customer intent, health, or risk.

Signals
About this term

This page is part of the Skene PLG glossary. Use it as a reference when writing specs, dashboards, or playbooks that rely on this concept.

Canonical glossary index: /resources/glossary

Definition

A product usage signal is a pattern in how users interact with your product that tells you something meaningful about their intent or health.

Examples include hitting usage limits, repeatedly using a key feature, or suddenly dropping activity.

Examples of product usage signals in PLG

Positive signals: completing onboarding journeys, inviting teammates, or consistently returning to core workflows.

Risk signals: declining logins, abandoned onboarding, or decreasing use of value-driving features.

Product usage signals and Skene

Skene ties journeys and milestones directly to analytics so you can define and monitor product usage signals with less custom wiring.

Those signals can then power PQL models, health scores, and proactive success playbooks.