Definition
Users start with premium, downgrade to free if they do not pay.
Why it works
Loss aversion: People avoid losing what they have.
Reverse trials show users what they will lose rather than gain, leveraging loss aversion psychology.
This page is part of the Skene PLG glossary. Use it as a reference when writing specs, dashboards, or playbooks that rely on this concept.
Canonical glossary index: /resources/glossary
Users start with premium, downgrade to free if they do not pay.
Loss aversion: People avoid losing what they have.